Terms & Conditions

The online store www.organic-mothercare.eu is the online store for exhibition and distribution of products and services via the Internet under the name “CHALKIA-PETSA AIKATERINI” and the distinctive title "OrganicMothercare", based in Trikala, Thessaly at 21 Asklipiou, Greece (VAT: 134996480 / Tax Office of TRIKALA) (hereinafter “organic-mothercare.eu” or “Store” ). Before entering the online store and browsing our website, we invite you to consult the following terms and conditions, which apply specifically to the use of the online store, located atwww.organic-mothercare.eu . Make sure that you agree with the following terms and conditions because your further use and browsing of the above website www.organic-mothercare.eu implies your explicit and unconditional consent and consent with them.

Terms

organic-mothercare.eu reserves the right to unilaterally modify or renew the present terms and conditions of transactions, made through its online store, according to its needs and transactional manners. organic-mothercare.eu undertakes the obligation to inform the users for any modifications as well as for any change, through the website of this online store. It is clarified that the change of terms does not occupy orders that you have already placed.

Information provided & Products

organic-mothercare.eu is committed to the completeness and validity of the information provided on the website of the online store www.organic-mothercare.eu , both for the existence of the essential features that are described on a case-by-case basis for each product it has, and for the accuracy of information regarding the services provided by the online store, subject to any technical or typographical errors, which have escaped attention or have occurred unintentionally or due to any interruption of the website due to force majeure.

Limitation of Liability

The Store can provide no guarantee for the availability of the products, but guarantees the timely information of the final consumers about their non-availability. The Store is responsible only for deceit and gross negligence, in case of delay in the delivery of ordered products and for information it provides or services it provides through its website. The Store is not responsible for any technical problems that may arise to users when they attempt to access the website and during it and are related to the operation or compatibility of their own infrastructure with the use of the website. Also the Storehas no responsibility for acts or omissions of third parties and especially unauthorized interventions of third parties in products and / or services and / or information available through it.

Intellectual property rights

The website www.organic-mothercare.eu is the official website of the store with the name “OrganicMothercare”. All content on the Web site, including images, graphics, photographs, drawings, text, services and products, is the intellectual property of organic-mothercare . grand are protected under the relevant provisions of Greek law, European law and international conventions.

Any copying, analogue / digital recording and mechanical reproduction, distribution, transfer, downloading, processing, resale, creation of production work or misleading the public about the real provider of the content of the websites is prohibited. Reproduction, republishing, uploading, announcement, dissemination or transmission or any other use of the content in any way or for commercial or other purposes is permitted only with the prior written permission of the store or any other legal owner of the above copyrights.

The names, images, logos and insignia that represent the store and / or the online store and / or third parties contracted with them as well as their products or services, are the exclusive trademarks and insignia of the store and / or www. organic-mothercare.eu and / or the above third parties and are protected by Greek, EU and international laws on trademarks and industrial and intellectual property and unfair competition. In any case, their appearance and display in the online store www.organic-mothercare.eu should in no way be construed as a transfer or assignment of their license or right of use.

Products’ market

To facilitate your search, we have divided our products into central categories. In each category there are relevant filters that help you narrow down your search easily and quickly.

The organic-mothercare.eu online store makes every effort to provide high quality services. However, cases of errors in prices and secondary product features can not be ruled out and it can not be guaranteed that there will be no downtime of the website or “human” errors when updating / listing the price of a product. For the safety and efficiency of your purchases, we call you if you find that a product is offered at an unusually low or high price in relation to its market value, before proceeding with its order, please contact us.

Upon completion of the registration of your order you will receive an automated e-mail which will state the details of your order.

You can see the progress of your order through the Store in the link “My Account”

Generally, in case your order is pending, a corresponding e-mail will be sent to you. Alternatively we will contact you on the phones you have given us when registering or registering the order on our site. We invite you to make sure that these e-mails can reach you and keep them throughout our transaction. It is your obligation, in case you do not receive the relevant e-mails, in accordance with the general terms governing our transactions, to inform us without delay.

Transaction currency

All transactions are made in Euro (€).

Return instructions

You have the right to return the products you bought, free of charge and without having to tell us the reason why you want the products returned, within 14 working days from the date you receive the products. In this case, only the direct cost of returning the products will be borne by you.

Returns are only accepted if the products you wish to return are in the same condition in which you received them, ie they have not been unsealed or their packaging has been tampered with, along with the retail receipt or invoice.

To avoid your own inconvenience, it is good to check carefully at the time of delivery of your order, the condition of the products sold and their packaging intact, in order to identify any obvious defects (eg wrong type, etc.).

In case of return of the products and depending on the way you chose to pay for your order and on the other hand the way their return will take place, your refund will be completed within 5 days from the date we receive the products.

Product changes

To make a product change you must place a new order with the new product you wish to purchase and in the field of details (in filling in your details) you must indicate that it is a change of order with the number -X- which will correspond to your original order. In case the amount of the new product is smaller, a refund is made, in any other case the difference is paid.

Money return

Upon receipt and inspection of the product, the refund will be made within 7 working days. Detailed by case:

Cash on delivery: Bank deposit of the purchase amount in an account (IBAN, Name of the Beneficiary) that will be indicated to us by the buyer via e-mail. The amount of cash on delivery given to the courier is not calculated in the refund.

Debit or Credit Card: Direct reversal of the amount on the card used for the purchase. Each return is made to:

OrganicMothercare
Asklipiou 21,
42132 Trikala
Tel: +30 24310 39988
or in our store, necessarily presenting the receipt